Privacy Policy

This Privacy Policy explains how Rafter & Room, a DBA of Ctrl Shift Home LLC, handles information when you use https://rafterandroom.com.

Information collected

When you submit the contact form we collect your first and last name and, if you provide them, your email address, mobile number, and project details. If you select an SMS category we also record the selected category, consent timestamp, source page, consent disclosure version, user agent, and IP address where available.

How information is used

We use information to respond to your questions, acknowledge project requests, provide the resources you request, and send the SMS categories you chose.

SMS communications

Marketing texts share renovation inspiration, remodeling resources, maintenance tips, featured home projects, and newly published planning tools. Account notifications confirm enrollment, deliver requested reminders, acknowledge submitted project requests, and provide preference updates. SMS is sent only for the categories you select. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See the SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes are not sold, shared, rented, released, or transferred to contractors, service providers, lead aggregators, or third-party marketers for marketing or lead generation. Any sharing for a specific provider introduction, if ever offered, would require your separate, explicit consent and is separate from SMS opt-in.

Cookies and analytics

The site may use essential cookies and basic analytics to understand site usage. You can control cookies through your browser settings.

Data retention

We keep information only as long as needed for the purposes above or as required by law, including records of SMS consent and opt-out.

Opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, QUIT to any text to stop SMS. You may also email chat@rafterandroom.com to request access to or deletion of your information.

Security

We use reasonable measures to protect information. No method of transmission over the internet is completely secure.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect their information.

Third-party links

The site may link to other websites. We are not responsible for their privacy practices.

Policy changes

We may update this policy. Changes take effect when posted on this page.

Contact information

Rafter & Room
A DBA of Ctrl Shift Home LLC.
1309 Coffeen Avenue
Ste 1200
Sheridan, Wyoming 82801
Phone: +1 (307) 331-0161
Email: chat@rafterandroom.com
Website: https://rafterandroom.com